Contact Us
Got a question about a review, spotted something that needs updating, or want to flag an online casino we haven't covered yet? This page explains how to reach Online Casinos Canada and what kind of enquiries we're best placed to help with.
What We Can Help With
Online Casinos Canada is an independent research and comparison site covering online casinos available to players across Canada. We're not a casino ourselves, and we don't process deposits, bets or withdrawals — so our team can't act on your behalf with any of our listed operators. Where we can help:
- Corrections or updates to information on a casino review, bonus offer or free spins package
- Questions about how we researched and rated the sites featured on leftoverswap.com
- Feedback on the site itself, including anything that's unclear, outdated or broken
- General queries about Canadian online casino bonuses, payment methods or licensing that aren't covered elsewhere on the site
What We Can't Help With
Because we don't operate any of the casinos listed here, we're not able to assist with account logins, deposits, withdrawals, bonus disputes or verification issues at a specific brand. Those requests need to go to the casino's own customer support team, usually reachable via live chat or email from within your player account. Each operator sets its own terms, response times and support hours, and only they can access your account details.
If your concern relates to gambling harm or wanting to set limits on your own play, our Responsible Gambling page has practical steps and support options worth reading first.
Before You Get in Touch
A lot of common questions are already answered elsewhere on the site, so it's worth checking these first:
- Curious how we build our rankings and what separates a 10.0-rated site from a 9.3? See our About Us page for a rundown of our review process.
- Looking for the small print behind free spins, wagering requirements or bonus expiry rules? That detail sits with each individual offer, not with us — always check the casino's own terms page before opting in.
- Want to understand how Online Casinos Canada makes money and whether that affects our ratings? That's also covered on our About Us page.
- Reading up on our site terms of use? Head to our Terms and Conditions page.
A Note on Free Spins Offers
Several sites we cover, including Cashed, SlotsGem and WinnerIsland, feature free spins as part of their welcome packages. If you've got a question about how a specific free spins deal works — deposit requirements, game restrictions, expiry windows — that detail comes directly from the operator and can change without notice. We keep our listings updated as best we can, but the casino's own terms page is always the final word before you opt in. If you spot an offer on our site that no longer matches what the operator is advertising, that's exactly the kind of correction we want to hear about.
How to Reach Us
Use the contact details or form provided elsewhere on this page to send us your message. Include the specific page, casino name or offer you're referring to where relevant — it helps us look into it faster. We read every message that comes in, though as an independent review team we can't guarantee a response time and won't be able to intervene in disputes between you and a casino operator.
Commercial Disclosure
Online Casinos Canada may earn a commission when readers sign up with a casino through links on this site. This arrangement never affects how a brand is rated or ranked — operators cannot pay for a better position, and our editorial team scores every site against the same criteria regardless of any partnership in place.